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Your brand is more than just a logo—it’s the foundation of your business’s credibility. Since 2017, we’ve helped startups and Australia-wide companies transition from “just another option” to the industry leader. We specialise in creating high-performance visual identities that don’t just look premium on a screen but work strategically to convert visitors into loyal customers.
We understand the importance of communication and transparency. If a job takes longer than expected, let the client know. If the job can’t be done within the client’s budget, be honest and say it’s not possible, and give alternatives.
| Basic | Care | Thrive | Growth | |
|---|---|---|---|---|
| Premium Google Cloud Hosting | ||||
| Monthly core, theme & plugin updates | ||||
| Performance improvements | ||||
| Security checks, malware prevention & spam clean-up | ||||
| Book in tasks/work | Quoted/Wait Time | Quoted/Wait Time | Quoted/Wait Time | |
| Uptime Monitoring | ||||
| Priority Support | ||||
| Urgent Support | 1 per month | 4 per month | ||
| Response Time | 24 - 48 hours | 24 - 48 hours | 3- 8 hours | 1- 3 hours |
| Backups | Monthly | Daily | Daily | |
| Support Type | Email/Phone | |||
| SEO | Separate contract | Separate contract | Separate contract | Separate contract |
| Quarterly check-in | ||||
| Quarterly strategy & competitor audit | ||||
| Monthly reports | Basic | Basic | Advanced |
It always has a feel good factor when another agency instructs us to totally rebrand their business, create a new digital environment and …
It always has a feel good factor when another agency instructs us to totally rebrand their business, create a new digital environment and …
It always has a feel good factor when another agency instructs us to totally rebrand their business, create a new digital environment and …
It always has a feel good factor when another agency instructs us to totally rebrand their business, create a new digital environment and …
It always has a feel good factor when another agency instructs us to totally rebrand their business, create a new digital environment and …
It always has a feel good factor when another agency instructs us to totally rebrand their business, create a new digital environment and …
It always has a feel good factor when another agency instructs us to totally rebrand their business, create a new digital environment and …
It always has a feel good factor when another agency instructs us to totally rebrand their business, create a new digital environment and …
It always has a feel good factor when another agency instructs us to totally rebrand their business, create a new digital environment and …
From IT teams to socail media teams, and businesses from tradies to enterprise organisations, we’ve built strong relations and are trusted for not only the work we do, but the passion level of support we provide to our clientele.
We handle every project in-house, we don’t outsource anything. And we understand communication is key.
Mildura Holden Testimonial
Irymple South PS Testimonial
Fosseys Testimonial
Since 2017, we’ve partnered with businesses across all industries and teams of all sizes. As specialised experts, we are trusted to deliver high-performance websites and SEO that drive real results.
Website hosting is crucial for online presence. It offers the server infrastructure required to make your website accessible to visitors and stores your website files safely.
No. We can't actively action updates or tasks for you on external environments outside of our control. For best performance and to ensure we achieve an expected level of support and confidence in hosting platform, we only support websites that we host ourselves.
Yes! If your website is built on WordPress, we can migrate your website over quite easily.
While we don't support websites built on other platforms like WIX, Squarespace, Shopify etc, we can rebuild your website to be on WordPress and then start your website on a hosting and support contract.
Growth Support is the term given for our top support plan, which is here to help you grow your business online through a website that performs well.
This works by securing a certain amount of time per month, which means that our team of experts can consistently fix bugs that arise, test in new browsers, add extra functionality to improve user experience, integrate new plugins, add new design features, and check performance.
We can work on an ad hoc basis, but we are a busy studio. There will be a waiting list to get work in our diary, so if that's acceptable, no problem.
We have 3 tiers of hosting and support, and while we have a base range cost for each level, your own company website size, your level of support and features determine the cost of hosting and support.
